A peer-to-peer delivery marketplace. Travelers with free luggage space carry items for senders on their existing routes. Every hand-off is protected by a dual-escrow payment and a 4-digit PIN.

Tap Sign Up in the top-right, enter your name, email and phone, then verify the OTP code we SMS you. Higher verification levels unlock larger items and higher-value routes.

Creating an account, posting items and posting trips are all free. We only take a small platform margin from the shipment fee once a delivery is matched and paid.

From the Sender dashboard, tap "Post an item", enter route, weight and dimensions, upload photos and a short AI-scan video, then set the declared value. Matching travelers appear instantly.

Weapons, drugs, hazardous goods, cash, live animals, perishable food without cold-chain, counterfeit goods, and anything illegal at origin or destination. Our AI scanner blocks these categories automatically.

Yes. Your shipment fee is held in escrow by Stripe until the receiver confirms delivery by giving the 4-digit PIN to the traveler. If the delivery fails, the fee is refunded to you.

Post the trips you were going to make anyway. Senders will send you carry-requests. Accept the ones you like, pay the refundable collateral (equal to the item value), and get the shipment fee released to you when the receiver confirms delivery.

Meet the sender in a public place, verify the item matches the photos and AI scan, and pick it up. At arrival, meet the receiver, take the 4-digit PIN from them, type it into the app, and get paid instantly.

Tell your sender through the in-app chat as soon as you know. They can either wait for a later flight of yours, or cancel and be refunded in full. Your collateral is always released back if the delivery is legitimately cancelled.

The moment the receiver hands over the PIN and you type it into the app, the escrowed shipment fee is transferred to you and your own collateral is refunded in the same step.

You will get an SMS with a 4-digit PIN once the sender and traveler have both paid their side of the escrow. Meet the traveler in a safe public place, inspect the package, and only then give them the PIN.

Do NOT give the PIN. Take photos and report it in the app under the delivery details. Sendexpro support will investigate; the sender is refunded and the traveler forfeits their collateral if tampering is confirmed.

No. Receivers do not need to sign up. You just need a phone number that can receive SMS to get the PIN.

From Settings → Billing, tap "Add card" and enter your card details. We use Stripe for card handling — Sendexpro never sees your full card number.

From Settings → Billing → "Add payout method", enter your IBAN and upload the required proof-of-ownership document. Payouts hit your bank within 1–2 business days after each delivery.

Yes. Open Settings → Preferences and pick your display currency. Prices are converted using live rates; the underlying escrow currency stays in EUR.

Instantly on cancellation before pickup, and within 24 hours when a delivery fails after pickup and the sender is found to be entitled to a refund. Traveler collateral is refunded at the moment the PIN is confirmed.

Because we are moving real value between strangers. Each verification level (phone → ID → selfie → address) unlocks higher-value items so trust and risk stay balanced.

Stored encrypted on European servers and used only to run the marketplace. We never sell your data. You can export or delete your account any time from Settings.

No. Users see only your first name and verification badges. Chat is in-app; contact details are never shared. The receiver’s phone is used only to send them the delivery PIN.

From the sign-in page, tap "Forgot password" and enter the email on your account. We’ll email you a reset link that stays valid for 30 minutes.

Yes. Settings → Privacy → "Delete account". If you have deliveries in progress they must be completed or cancelled first. Deleted accounts are wiped within 30 days.

Email support@sendexpro.com or use the "Help" link inside Settings. We aim to respond within 24 hours on business days.